McNeal Enterprises, Inc.
Customer Satisfaction Survey
Company name:
Contact name:
Address:
City/State/Zip:
Phone number:
FAX number:
Email address:
Date:
  Please rate on a 1 to 5 scale
(1=Poor, 5=Exceptional):
Customer Service:   1     2    3     4    5
Courtesy of McNeal's Representatives:
Knowledge of McNeal's Representatives:
Timeliness of Information:
Accuracy of Information:
Who is your primary contact?
Who do you prefer to deal with?
Is there anyone you prefer not to deal with?
Comments Related to Customer Service:
Delivery:   1     2    3     4    5
On-time Delivery:
Lead-time:
Accomodating Reschedules of Your Order:
Comments Related to Delivery:
Quality:   1     2    3     4    5
Quality of Parts:
Courtesy of Quality Personnel:
Knowledge of Quality Personnel:
Comments Related to Quality:
Engineering:   1     2    3     4    5
Courtesy of Engineers:
Knowledge of Engineers:
Usefulness of Information Provided:
Comments Related to Engineering:
General:   1     2    3     4    5
Overall Rating of the Company:
If referred to McNeal by another person, who was it?
If you saw our ad in a magazine, which one?
If you saw us at a trade show, which one?

What can we do to provide a better product or service to you?

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McNeal Enterprises, Inc.
2031 Ringwood Avenue
San Jose, CA 95131-1703
Phone: 408.922.7290
1 800 562.6325
Fax: 408.922.7299